PR Solutions has started to provide Digital Demand Generation services to Genesys, a global leader in cloud customer experience and contact center solutions.
The activities aim to increase the presence of Genesys in the industry and business media. That should provide the company with a better online presence for organic search, more traffic to Genesys’ website, and the resulting leads.
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, the company’s technology connects every customer moment across marketing, sales, and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys CloudTM, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. For more information please visit www.genesys.com.